Terms of Service

Last Updated: January 2025

These Terms of Service govern your use of our gaming platform licensing consultation services. By engaging with us, you accept these terms in full.

1. Service Scope

We provide regulatory consulting for gaming platforms seeking licenses in various jurisdictions. Our services include:

Jurisdiction analysis and license strategy development
Application preparation and documentation review
Regulatory liaison and submission management
Compliance infrastructure setup guidance
Ongoing regulatory monitoring and updates

We do NOT provide legal advice. While many of our consultants have legal backgrounds, our services are advisory only. You should engage qualified legal counsel for formal legal opinions.

2. Client Obligations

You agree to:

Provide accurate, complete information about your business operations
Disclose all material facts that could affect license eligibility
Maintain confidentiality of proprietary methodologies we share
Pay fees according to the agreed schedule
Respond to information requests within agreed timeframes

Here's the reality: regulators will discover inaccuracies. Incomplete disclosures delay applications and damage credibility. We've seen promising applications derailed because clients withheld "minor details" that turned out to be material.

3. Fees and Payment

Service fees are project-based or retainer-based, as specified in your engagement letter. Standard terms:

50% deposit required before work begins
Remaining balance due upon defined milestones
Regulatory filing fees are separate and paid directly to authorities
Refunds available only for unperformed work

If a regulator rejects your application due to factors outside our control (background issues, capitalization deficiencies, operational concerns), fees for completed work are non-refundable.

4. Timelines and Guarantees

We provide realistic timeline estimates based on current regulatory processing times. However:

Regulatory authorities control approval timelines, not us
Processing times can change without notice
Additional information requests extend timelines
We guarantee process quality, not regulatory outcomes

Anyone promising guaranteed approval timelines is selling fiction. Regulators are independent bodies with their own priorities and workloads.

5. Confidentiality

We maintain strict confidentiality regarding your business information, application details, and strategic plans. This obligation survives termination of our engagement.

Exception: we may be required to disclose information if compelled by law or regulatory order.

6. Limitation of Liability

Our liability is limited to fees paid for the specific service where issues occurred. We are not liable for:

Regulatory decisions or policy changes
Lost business opportunities or revenue
Third-party service provider failures
Consequential or indirect damages

7. Termination

Either party may terminate with 30 days written notice. You remain responsible for fees for work completed through the termination date.

We reserve the right to terminate immediately if you provide false information, engage in illegal activities, or fail to meet payment obligations.

8. Governing Law

These terms are governed by the laws of [Jurisdiction]. Any disputes will be resolved through binding arbitration in [Location].

Questions?

If anything in these terms is unclear, ask before engaging our services. We'd rather clarify expectations upfront than deal with misunderstandings mid-project.